📜 Privacy Policy
Cherry AI – Soulmate AI Story
This Privacy Policy outlines how Cherry AI - Soulmate AI Story ("we", "our", or "us") collects, uses, stores, and shares your information when you access or use our mobile application and related services (collectively, the "Service"). Your use of the Service constitutes your acceptance of this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect the following personal information when you use the Service:
- Email address (for account registration or customer support)
- User-generated content (chat messages, preferences, created characters)
- Transactional information related to in-app purchases (processed by third-party app stores)
b. Non-Personal Information
- Device type, operating system, and unique identifiers
- IP address, browser type, and access times
- Usage statistics, crash reports, and diagnostics (via analytics tools like Firebase, Adjust, etc.)
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Deliver customized AI-generated content and images
- Facilitate user support and respond to inquiries
- Personalize user experience and recommendations
- Conduct internal analytics and performance tracking
- Comply with legal obligations
3. AI and User-Generated Content
- Our AI engine may use chat history and user interactions to improve the quality of responses.
- Content generated via AI is not stored indefinitely and may be periodically purged or anonymized.
- Users are prohibited from inputting or generating illegal, abusive, or explicit content involving real persons or protected groups.
4. Data Sharing and Disclosure
We do not sell your personal information. However, we may share limited data with:
- Service Providers: For analytics, hosting, support, and infrastructure (e.g., Firebase, AWS)
- Legal Authorities: When required by applicable law, court orders, or to protect user safety
- Business Transfers: If we merge, acquire, or sell assets, your data may be part of the transferred assets
5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your data. While we strive to secure your data, no system can guarantee 100% security. Users are encouraged to safeguard their own credentials and devices.
6. International Users and Data Transfers
By using the Service, you understand that your data may be transferred to, stored, and processed in countries outside your own, including the United States, where data protection laws may differ.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to certain processing or withdraw consent
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at [email protected].
8. Retention of Data
We retain your information only for as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law. You may request account deletion at any time.
9. Children's Privacy
The Service is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete the data immediately.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We encourage users to review it periodically. Material changes will be communicated through in-app notifications or updates.
11. Contact
If you have questions or concerns regarding this Privacy Policy, please contact us at:
📧 [email protected]